⚓ NautiSuite

NautiSuite Terms & Conditions

Version: 1.3.11 · August 2026

Please read these terms carefully before using the App. They set out important information about your rights and obligations.

1. Acceptance of Terms

By downloading, installing, or using NautiSuite (the "App"), you agree to be bound by these Terms and Conditions. If you don't agree, please don't use the App.

2. Use of the App

NautiSuite provides tools that aid human decision-making in nautical planning and safety monitoring. It does not replace human judgement, professional seamanship, or official sources of information. Every feature is designed to support — not substitute — the decisions of a competent mariner. You're solely responsible for all decisions made while using the App.

3. Internet & Mobile Data Connectivity

Some features need an active internet or mobile data connection to work, including tide data retrieval, WhatsApp alarm alerts, cross-device alarm alerts, subscription management, settings transfer, and NautiSuite ID registration.

Cross-device alarm alerts (Anchor Watch and Depth/Clearance Check) are delivered in real time over an internet connection using a real-time cloud messaging service. If the receiving device doesn't have an active connection when an alert is sent, it won't be received. NautiSuite is not responsible for missed cross-device alerts caused by lost connectivity, network interruptions, background app restrictions, or anything else that stops the receiving device holding a live connection.

We accept no responsibility for the availability, quality, speed, or cost of your internet or mobile data connection. Connectivity-dependent features may be unavailable, delayed, or degraded wherever your connection is absent, restricted, or poor — including areas with limited cellular coverage, marina Wi-Fi restrictions, or offshore conditions.

You're responsible for making sure your device has an adequate connection for the features you intend to use, and for any data charges your network provider applies. NautiSuite is not liable for any loss, damage, or missed alert arising from a failure or interruption of your internet or mobile data connection.

4. Safety Disclaimer

IMPORTANT: The Anchor Watch and Depth/Clearance Check features aid human decision-making — they do not replace a proper human watch. They rely on GPS accuracy, device battery, network connectivity, and device performance, all of which can fail without warning. These features must never be used as your sole means of anchor or grounding watch. You must maintain a proper human watch at all times. NautiSuite accepts no liability whatsoever for loss, damage, injury, or death arising from reliance on the App's monitoring features. The master of the vessel remains solely and exclusively responsible for the safety of the vessel and everyone aboard.

5. Subscriptions & In-App Purchases

Paid subscriptions and in-app purchases are processed through the Apple App Store or Google Play. Subscription terms, pricing, and cancellation are governed by the relevant platform's own terms. NautiSuite never handles your payment card data directly.

6. WhatsApp Alerts — Fair Use Policy

WhatsApp alerts are subject to the following fair use allowances per calendar month.

We may apply extra rate limiting in exceptional circumstances — for example where messaging volume is unusually high, or where WhatsApp's own platform policies require it. Multiple rapid triggers (such as repeated anchor-drag events in a short window) may be grouped or briefly held to stay within WhatsApp's messaging rules. NautiSuite accepts no liability for alerts not delivered due to outages, policy enforcement, or network conditions on WhatsApp's platform.

7. Account & Data

Where account registration is required, you agree to provide accurate information. You may request deletion of your NautiSuite account and associated cloud data in the NautiSuite mobile app at Account → Data → Delete My Data or by visiting https://nautisuite.app/delete-account/. To protect your account, you must verify the request using the email address registered to the account and complete the confirmation steps shown in the app or on the web.

Deleting your account does not cancel a subscription - that is managed through Google Play or App Store. A verified request is scheduled for deletion 30 calendar days after confirmation. Your ordinary app features and account access remain available during that period. You may cancel the request through the available verified app or online workflow before the scheduled deletion time. Once deletion has been completed, it is irreversible. We will delete or permanently anonymise personal data we hold, except where a limited retention period is necessary for legal obligations, fraud prevention, disputes, chargebacks, or transactions already underway.

Deletion of cloud account data does not remotely erase information stored locally on a device that is offline, uninstalled, or outside NautiSuite’s control. You remain responsible for removing the local copy from devices you control using the guidance provided in the app.

8. Intellectual Property

All content, design, code, algorithms, and data structures within NautiSuite belong to NautiSuite and are protected by copyright and applicable intellectual property law. You may not reproduce, distribute, modify, or create derivative works without our express written permission. Reverse engineering, decompiling, disassembling, or otherwise trying to derive the App's source code — in whole or in part — is strictly prohibited and would infringe our intellectual property, actionable under the laws of England and Wales and applicable international treaties.

9. Limitation of Liability

To the maximum extent the law allows, NautiSuite is not liable for indirect, incidental, special, or consequential damages arising from your use of the App, including but not limited to loss of data, personal injury, or property damage.

10. Promotional & Discount Codes

We may issue promotional codes granting temporary access to premium features, extra notification credits, or subscription discounts. Codes are single-use per account unless stated otherwise, are subject to expiry, and have no cash value. We may revoke a code at any time if we suspect misuse. Codes can't be combined with other offers unless we say so explicitly.

11. Settings Transfer

Settings Transfer lets you copy your app settings from one device to another using a short-lived 5-digit code. By using it, you acknowledge that:

  1. A temporary copy of your settings is stored on our server for up to 5 minutes.
  2. This data is automatically and permanently deleted the moment the receiving device claims it, or after 5 minutes if unclaimed.
  3. You're responsible for keeping your NautiSuite ID and chosen transfer code confidential during the transfer window.
  4. We accept no liability for settings transferred to an unintended device if the code is disclosed to someone else.

We don't retain, read, or process transfer payloads beyond delivering them.

12. Changes to Terms

We may update these Terms from time to time. Continuing to use the App after changes are posted means you accept the revised Terms. We'll notify you of material changes via an in-app notice.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

Questions about these Terms: hello@nautisuite.app.

15. Errors & Omissions (E&OE)

NautiSuite is provided in good faith, and we make every reasonable effort to ensure the App's information, data, and functionality are accurate and complete. Errors and omissions may still occur. Everything is provided "as is," without warranty of any kind, express or implied. We reserve the right to correct errors or omissions at any time without prior notice. E&OE — Errors and Omissions Excepted.

16. Members Area (nautisuite.app)

Eligibility

The Members Area is available to registered NautiSuite app users. To create an account, you'll need your NautiSuite ID and the email address linked to your app account. Registering confirms you're the account holder.

Members Area Account

Your Members Area account uses a separate password from your app login. You're responsible for keeping it secure and for all activity under your Members Area account. You may not share your Members Area account with anyone else.

Alarm Sound Library

Sounds in the Members Area library are for personal use within the NautiSuite app only — you may not redistribute, sell, or use them elsewhere. Downloading requires an active paid subscription (Basic tier or above); free tier users can preview sounds but not download them.

Feature Requests

Submitting a feature request grants NautiSuite a non-exclusive, royalty-free licence to use, develop, and implement the idea in any form, without obligation or compensation to you. Requests are subject to moderation and may be declined, edited, or removed at our discretion. Voting is limited to one vote per subscriber per request.

Satisfaction Ratings (NPS)

Satisfaction ratings are used solely to improve the NautiSuite service. They're anonymous in any public-facing context, but linked to your account for internal analysis.

Support Tickets

Support tickets and any screenshots you attach are stored securely and used only to resolve your issue. Tickets may be kept for up to 24 months for quality assurance and audit purposes. Please don't include sensitive personal or financial information in ticket descriptions or screenshots.

Account Deletion

How to delete your account You can delete your account in two ways: - In the app: go to Account > Data > Delete My Data - Online: visit https://nautisuite.app/delete-account/

Deleting your account permanently removes your Members Area account and all related data — tickets, ratings, votes, and download history.

Checking deletion status If you've started a deletion request in the NautiSuite mobile app or through https://nautisuite.app/delete-account/, the Members Area website may show its status and scheduled date.

The verified online deletion workflow can be used to start and verify a request. Before the scheduled deletion time, you may use the available verified app or online workflow to cancel it. The Members Area is not required to process the request itself.

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